Vendor Details
The complete customer service platform
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Text Analytics
Tech Category
SaaS
Data Coverage
Business & Firmographic (B2B) Data
E-commerce & Retail Data
Reviews & Ratings Data
Social Media Data
Data Sources
Facebook
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Technology & Software
HQ Location
Europe
Company Info
LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing customer satisfaction. It offers live chat, help desk, chatbot, and knowledge base features, integrating with various business tools to streamline customer service operations.