Luminoso

Luminoso is a B2B software vendor specializing in AI-powered text analytics. It leverages Natural Language Understanding (NLU) and machine learning to derive actionable insights from unstructured data such as customer feedback, surveys, support tickets, product reviews, and social media. The platform offers solutions like Luminoso Daylight and Luminoso Compass for sentiment analysis, trend identification, and automated data classification across various industries and supports 14-15 languages without requiring extensive training data.

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Vendor Details

Luminoso: Unlocking unbiased, business-critical insights from unstructured text data with AI-powered Natural Language Understanding.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Text Analytics
2nd SubCat
Review Analysis & Management
3rd SubCat
Customer Intelligence
Tech Category
Cloud-based AI, Natural Language Understanding (NLU), Natural Language Processing (NLP), Machine Learning, unsupervised AI
Data Coverage
Reviews & Ratings Data
Forum & Community Data
Social Media Data
News & Editorial Media
Alternative / Niche Data
Data Sources
Review Platforms
Forums & Community Boards
Online News & Editorial Media
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America

Company Info

info@luminoso.com

Luminoso is a B2B software vendor specializing in AI-powered text analytics. It leverages Natural Language Understanding (NLU) and machine learning to derive actionable insights from unstructured data such as customer feedback, surveys, support tickets, product reviews, and social media. The platform offers solutions like Luminoso Daylight and Luminoso Compass for sentiment analysis, trend identification, and automated data classification across various industries and supports 14-15 languages without requiring extensive training data.