Meiqia (美洽)

Meiqia offers a cloud-based B2B software suite providing omnichannel customer service, intelligent AI chatbots, and marketing automation tools. The platform helps businesses manage customer interactions across various channels, including websites, apps, social media, and messaging platforms, leveraging AI for efficient lead generation, automated responses, and enhanced customer experience. It also provides data analysis and reporting for service quality and business intelligence.

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Vendor Details

Drive growth from every conversation with AI-powered omnichannel customer service and marketing solutions.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
SaaS, Cloud, AI, API
Data Coverage
Social Media Data
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Search Data
Forum & Community Data
Data Sources
Douyin
Weibo
Xiaohongshu (RED/RedNote)
First-Party Data Upload
Search Data
Forums & Community Boards
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Audio & Speech AI
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Geographic Coverage
Asia-Pacific (APAC)
Specialized Industries
No items found.
HQ Location
Asia-Pacific (APAC)

Company Info

Meiqia offers a cloud-based B2B software suite providing omnichannel customer service, intelligent AI chatbots, and marketing automation tools. The platform helps businesses manage customer interactions across various channels, including websites, apps, social media, and messaging platforms, leveraging AI for efficient lead generation, automated responses, and enhanced customer experience. It also provides data analysis and reporting for service quality and business intelligence.