Vendor Details
Your AI-native product teammate for auto-triaging and acting on dev team feedback.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Text Analytics
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Customer Intelligence
Tech Category
AI-powered platform, Agentic AI
Data Coverage
Social Media Data
Forum & Community Data
Reviews & Ratings Data
Behavioral & Intent Data
Alternative / Niche Data
Search Data
Data Sources
X (Twitter)
Online News & Editorial Media
Blogs & Independent Publishing
Forums & Community Boards
Review Platforms
First-Party Data Upload
Web Scraping / Crawling
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
HQ Location
North America
Company Info
Modem is an AI product management platform designed for software development teams. It leverages AI to automatically organize and act on user feedback and conversations from various communication channels, including Slack, Discord, GitHub, and email. The platform discovers topics, categorizes feedback, links users across platforms, and provides a centralized view to understand user needs. It also automates tasks such as creating context-rich tickets, delegating coding tasks, drafting release notes, and notifying customers about feature shipments.