NiceReply

Nicereply is a B2B software vendor that provides one-click customer satisfaction surveys, including CSAT, NPS, and CES, designed for support teams. It integrates with various helpdesk and CRM systems like Zendesk, Front, Freshdesk, Pipedrive, and Salesforce to gather real-time feedback, track agent performance, and analyze customer experience, helping companies improve customer service.

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Vendor Details

Customer Experience Platform for CSAT, NPS, and CES Surveys.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Review Analysis & Management
3rd SubCat
Customer Intelligence
Tech Category
SaaS, Cloud-based platform, API
Data Coverage
Reviews & Ratings Data
Data Sources
No items found.
AI/GenAI Type
No items found.
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
Retail & E-commerce
HQ Location
Europe

Company Info

contact@nicereply.com

Nicereply is a B2B software vendor that provides one-click customer satisfaction surveys, including CSAT, NPS, and CES, designed for support teams. It integrates with various helpdesk and CRM systems like Zendesk, Front, Freshdesk, Pipedrive, and Salesforce to gather real-time feedback, track agent performance, and analyze customer experience, helping companies improve customer service.