NPS.today

NPS.today is a specialized customer experience software focused on measuring and improving customer satisfaction through Net Promoter Score (NPS) tools, as well as CSAT and CES. It offers a comprehensive platform for collecting, analyzing, and acting on customer feedback, ensuring businesses can enhance customer relationships and drive loyalty. The platform provides an intuitive interface to design and deploy surveys, gather real-time responses, segment feedback, and enable automated follow-ups and action planning. It includes robust analytics, reporting features, text analysis, and AI-powered insights to uncover trends and root causes.

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Vendor Details

Your all-in-one CX platform for continuous customer experience improvement.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Review Analysis & Management
Tech Category
SaaS, Plug-in solutions
Data Coverage
Reviews & Ratings Data
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe

Company Info

info@npstoday.com

NPS.today is a specialized customer experience software focused on measuring and improving customer satisfaction through Net Promoter Score (NPS) tools, as well as CSAT and CES. It offers a comprehensive platform for collecting, analyzing, and acting on customer feedback, ensuring businesses can enhance customer relationships and drive loyalty. The platform provides an intuitive interface to design and deploy surveys, gather real-time responses, segment feedback, and enable automated follow-ups and action planning. It includes robust analytics, reporting features, text analysis, and AI-powered insights to uncover trends and root causes.