Vendor Details
Dedicated to improving the human experience in healthcare by providing the most comprehensive experience management platform.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
AI-powered platform, Analytics, Software, Conversational Listening, Natural Language Processing (NLP) for Q&A and comment analysis, Dashboards, EHR integration.
Data Coverage
Healthcare & Medical Data
Reviews & Ratings Data
Consumer & Demographic (B2C) Data
Behavioral & Intent Data
Social Media Data
Forum & Community Data
Data Sources
First-Party Data Upload
Review Platforms
Online News & Editorial Media
Web Scraping / Crawling
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
North America
Specialized Industries
Healthcare & Life Sciences
HQ Location
North America
Company Info
NRC Health is a B2B software vendor offering a comprehensive healthcare experience management platform. They provide software, analytics, and recurring service programs to help hospitals, health systems, medical groups, and other care organizations measure patient experience, understand healthcare consumers, manage online reputation, improve workforce engagement, and benchmark performance. Their platform leverages AI, including conversational listening and natural language Q&A, to collect, analyze, and deliver feedback across various stakeholders: patients, employees, consumers, and communities.