Vendor Details
An omnichannel communication platform that connects businesses with customers across voice, chat, WhatsApp, and social media.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Text Analytics
Tech Category
Omnichannel Communication Platform, VoIP, Chatbot, Voicebot
Data Coverage
Social Media Data
Data Sources
Instagram
AI/GenAI Type
Natural Language & Conversational AI
AI Agents & Automation
Predictive AI & Analytics
Geographic Coverage
Latin America (LATAM)
Specialized Industries
No items found.
HQ Location
Latin America (LATAM)
Company Info
Nvoip is a Brazilian telecommunications startup providing a unified VoIP telephony platform and omnichannel communication solutions for corporate clients. The platform integrates various communication channels, including voice, chat, WhatsApp, social media, SMS, and email, to help businesses deliver better customer service, automate processes, and boost sales. It features tools like chatbots, voicebots, automation for marketing campaigns via WhatsApp, real-time performance monitoring, and analytics.