Okendo

Okendo is a customer marketing platform primarily for e-commerce brands, especially those on Shopify. It provides tools to collect and showcase customer-generated content, including product ratings, reviews, photos, and videos. The platform also offers features for loyalty programs, referrals, quizzes, and surveys to drive conversions, build trust, and maximize customer lifetime value. Okendo offers AI-powered insights, unified customer profiles, and deep integrations across the e-commerce stack.

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Vendor Details

The customer marketing platform that helps Shopify brands turn shoppers into Superfans.

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Pillar
Marketing Strategy & Analysis
Primary SITech Category
Social Marketing Management
2nd SubCat
Review Analysis & Management
3rd SubCat
Customer Intelligence
Tech Category
SaaS, Shopify App, API-driven
Data Coverage
Reviews & Ratings Data
E-commerce & Retail Data
Consumer & Demographic (B2C) Data
Data Sources
Review Platforms
AI/GenAI Type
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
HQ Location
Asia-Pacific (APAC)

Company Info

Okendo is a customer marketing platform primarily for e-commerce brands, especially those on Shopify. It provides tools to collect and showcase customer-generated content, including product ratings, reviews, photos, and videos. The platform also offers features for loyalty programs, referrals, quizzes, and surveys to drive conversions, build trust, and maximize customer lifetime value. Okendo offers AI-powered insights, unified customer profiles, and deep integrations across the e-commerce stack.