Vendor Details
The leading customer engagement platform that helps businesses onboard, engage, and retain users through personalized, omnichannel messaging and AI-powered insights.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Tech Category
SaaS, API (RESTful), SDKs (iOS, Android, Web, React Native, Flutter)
Data Coverage
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Geospatial & Location Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Financial Services & FinTech
Retail & E-commerce
Media & Entertainment
Technology & Software
HQ Location
North America
Company Info
OneSignal is a customer engagement platform that enables businesses to deliver personalized messages across multiple channels, including mobile and web push notifications, in-app messaging, SMS, and Apple's Live Activities. It provides tools for audience segmentation, personalization, automated messaging workflows (Journeys), and analytics. The platform also incorporates AI capabilities for conversational interaction, content generation, and predicting customer churn, helping companies of all sizes increase retention and revenue.