Vendor Details
Turn Every Voice into Action: Capture, Analyze, and Act on Real-Time Customer Feedback.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Review Analysis & Management
Tech Category
Cloud, API
Data Coverage
Reviews & Ratings Data
Alternative / Niche Data
Data Sources
Review Platforms
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America
Company Info
Opiniator is an enterprise feedback solution that enables real-time engagement with customers, staff, or any other audience at their exact point of experience. It captures on-the-spot feedback via multiple channels including SMS, Voice, Web surveys, QR codes, and email, and integrates social reviews. The platform provides immediate staff alerts for issues, offers online dashboards for real-time analysis, action tracking, and customer recovery. Utilizing advanced AI, including AI-powered text analytics and AI Dynamic Engagement, Opiniator focuses on closing the feedback loop and improving operational standards for businesses.