Pendo

Pendo is a comprehensive product experience platform that empowers organizations to understand user behavior through robust product analytics, deliver targeted in-app guidance and onboarding, and collect user feedback. It utilizes AI to accelerate product discovery, automate personalization, generate content, and provide predictive analytics for churn and upsell opportunities. Pendo helps B2B companies, from startups to Fortune 500, drive digital adoption and improve customer and employee software experiences without extensive engineering resources.

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Vendor Details

The AI-powered analytics and adoption platform for builders, elevating experiences with software.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
SaaS
Data Coverage
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Geospatial & Location Data
Reviews & Ratings Data
Alternative / Niche Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
HQ Location
North America

Company Info

support@pendo.io

Pendo is a comprehensive product experience platform that empowers organizations to understand user behavior through robust product analytics, deliver targeted in-app guidance and onboarding, and collect user feedback. It utilizes AI to accelerate product discovery, automate personalization, generate content, and provide predictive analytics for churn and upsell opportunities. Pendo helps B2B companies, from startups to Fortune 500, drive digital adoption and improve customer and employee software experiences without extensive engineering resources.