Pipefy

Pipefy is an AI-powered, no-code/low-code business process automation platform designed to help organizations build, automate, and optimize workflows across various departments, including HR, IT, Finance, Marketing, Sales, and Customer Service. It provides a unified control plane to coordinate humans, systems, and AI agents, enabling teams to streamline operations, reduce manual tasks, and improve efficiency. The platform features an intuitive visual interface, customizable forms, automation rules, and real-time dashboards for performance tracking. Pipefy integrates generative AI capabilities, including AI Agents, AI Copilot, and AI Assistant, powered by models like OpenAI GPT-4 API, to automate tasks, extract data, build workflows using natural language, and provide conversational support, ultimately aiming to enhance operational efficiency and indirectly improve customer and employee experiences.

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Vendor Details

AI-powered, no-code workflow automation and business orchestration platform for streamlined operations.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
No-code/Low-code Platform, AI-powered Automation, Workflow Management, Business Orchestration
Data Coverage
No items found.
Data Sources
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AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
No items found.
Specialized Industries
No items found.
HQ Location
North America

Company Info

Pipefy is an AI-powered, no-code/low-code business process automation platform designed to help organizations build, automate, and optimize workflows across various departments, including HR, IT, Finance, Marketing, Sales, and Customer Service. It provides a unified control plane to coordinate humans, systems, and AI agents, enabling teams to streamline operations, reduce manual tasks, and improve efficiency. The platform features an intuitive visual interface, customizable forms, automation rules, and real-time dashboards for performance tracking. Pipefy integrates generative AI capabilities, including AI Agents, AI Copilot, and AI Assistant, powered by models like OpenAI GPT-4 API, to automate tasks, extract data, build workflows using natural language, and provide conversational support, ultimately aiming to enhance operational efficiency and indirectly improve customer and employee experiences.