Plusoft

Plusoft is one of Brazil's largest Human Experience (HX) providers, specializing in the development and implementation of omnichannel software for Customer Relationship Management (CRM). They offer integrated platforms and services for orchestrating customer service, marketing, social media, sales force, and operations, leveraging AI-powered chatbots, virtual assistants, and social monitoring to automate and enhance customer interactions 24/7.

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Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

Creating and managing intelligent, end-to-end customer journeys to build human connections between brands and people.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Social Media Monitoring
Tech Category
Cloud-based software, APIs
Data Coverage
Social Media Data
Behavioral & Intent Data
Data Sources
X (Twitter)
Instagram
Facebook
YouTube
LinkedIn
Reddit
Online News & Editorial Media
Forums & Community Boards
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Education & Training
Pharmaceutical
Financial Services & FinTech
Healthcare & Life Sciences
Media & Entertainment
Retail & E-commerce
HQ Location
Latin America (LATAM)

Company Info

marketing@plusoft.com

Plusoft is one of Brazil's largest Human Experience (HX) providers, specializing in the development and implementation of omnichannel software for Customer Relationship Management (CRM). They offer integrated platforms and services for orchestrating customer service, marketing, social media, sales force, and operations, leveraging AI-powered chatbots, virtual assistants, and social monitoring to automate and enhance customer interactions 24/7.