Vendor Details
Listen, Analyze, and Act in Real-Time to Improve Customer Experience and Drive Excellence.
Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social Asking
3rd SubCat
Text Analytics
Tech Category
Cloud Platform
Data Coverage
Reviews & Ratings Data
Consumer & Demographic (B2C) Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Latin America (LATAM)
Company Info
QServus is a B2B software platform designed for customer experience measurement and management. It enables businesses to collect real-time data through omnichannel engagement, including surveys, mystery shopping, and audits. The platform utilizes AI-driven automated analytics to process both structured and unstructured information, providing actionable insights for improving customer satisfaction (measured by NPS, CSAT, CES), monitoring staff performance, and managing complaints across various industries.