Qualitando

Qualitando is a Customer Experience Management (CXM) platform that enables businesses, particularly in the hospitality, catering, and beauty sectors, to collect, analyze, and act upon customer feedback. It helps improve customer relationships, enhance online reputation, and drive satisfaction through automated surveys, feedback collection (NPS, CSAT, CES), and communication tools. The platform features text analytics and integrates with major systems to transform feedback into actionable insights.

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Vendor Details

Customer Experience Management Platform for Feedback, Reputation, and Relationships.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Review Analysis & Management
3rd SubCat
Text Analytics
Tech Category
Proprietary Platform, Web App, Email Marketing Automation, Wi-Fi Hotspot Management
Data Coverage
Reviews & Ratings Data
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Data Sources
Review Platforms
First-Party Data Upload
Facebook
Instagram
LinkedIn
YouTube
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Travel & Hospitality
Retail & E-commerce
HQ Location
Europe

Company Info

info@qualitando.com

Qualitando is a Customer Experience Management (CXM) platform that enables businesses, particularly in the hospitality, catering, and beauty sectors, to collect, analyze, and act upon customer feedback. It helps improve customer relationships, enhance online reputation, and drive satisfaction through automated surveys, feedback collection (NPS, CSAT, CES), and communication tools. The platform features text analytics and integrates with major systems to transform feedback into actionable insights.