Quantum Metric

Quantum Metric provides a cloud-native, AI-powered digital experience intelligence platform designed for continuous product design. It helps organizations monitor, diagnose, and optimize digital customer journeys by capturing 100% of user sessions and over 300 metrics in real-time across web and mobile applications. The platform offers capabilities like session replay, heatmaps, and Felix AI for automated anomaly detection and generative AI-powered session summarization, enabling teams to identify friction, prioritize improvements, and drive business value.

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Vendor Details

The customer-driven digital analytics platform for today's leading enterprises.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
Cloud-native SaaS platform, Digital Experience Intelligence, Session Replay, Heatmaps, Real-time Analytics, Behavioral Analytics, Digital Analytics, Mobile App Analytics, Journey Analytics
Data Coverage
Behavioral & Intent Data
E-commerce & Retail Data
Financial & Market Data
Healthcare & Medical Data
Data Sources
First-Party Data Upload
Review Platforms
AI/GenAI Type
AI Agents & Automation
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Financial Services & FinTech
Travel & Hospitality
Technology & Software
Healthcare & Life Sciences
HQ Location
North America

Company Info

support@quantummetric.com

Quantum Metric provides a cloud-native, AI-powered digital experience intelligence platform designed for continuous product design. It helps organizations monitor, diagnose, and optimize digital customer journeys by capturing 100% of user sessions and over 300 metrics in real-time across web and mobile applications. The platform offers capabilities like session replay, heatmaps, and Felix AI for automated anomaly detection and generative AI-powered session summarization, enabling teams to identify friction, prioritize improvements, and drive business value.