Ratecard

Ratecard is a B2B software vendor offering a comprehensive feedback solution that integrates with existing business processes to automate the collection of feedback and reviews. It helps companies manage and enhance candidate, employee, customer, and product experiences, as well as overall reputation. The platform provides a survey builder with various question types (e.g., CES, CSAT, NPS), real-time data import, and features for measuring, benchmarking, and tracking performance. It also supports publishing reviews on search engines and social media or keeping feedback private. Key features include sentiment analysis, review generation, and social media monitoring.

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Vendor Details

A feedback tool designed to close experience gaps and improve performance by collecting feedback on autopilot.

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Pillar
Social Listening & Monitoring
Primary SITech Category
Review Analysis & Management
2nd SubCat
Social Asking
3rd SubCat
Customer Experience Management (CXM)
Tech Category
API, Cloud-based, Web-based, Integrations
Data Coverage
Reviews & Ratings Data
Social Media Data
Data Sources
Review Platforms
X (Twitter)
Instagram
LinkedIn
AI/GenAI Type
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
HQ Location
Europe

Company Info

Ratecard is a B2B software vendor offering a comprehensive feedback solution that integrates with existing business processes to automate the collection of feedback and reviews. It helps companies manage and enhance candidate, employee, customer, and product experiences, as well as overall reputation. The platform provides a survey builder with various question types (e.g., CES, CSAT, NPS), real-time data import, and features for measuring, benchmarking, and tracking performance. It also supports publishing reviews on search engines and social media or keeping feedback private. Key features include sentiment analysis, review generation, and social media monitoring.