Vendor Details
The official channel for Brazilian consumers to connect with companies, offering businesses tools for reputation management and customer experience.
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Pillar
Social Listening & Monitoring
Primary SITech Category
Review Analysis & Management
2nd SubCat
Social CRM
3rd SubCat
Customer Experience Management (CXM)
Tech Category
Cloud-based platform, Web browser, Mobile (iOS, Android)
Data Coverage
Reviews & Ratings Data
Consumer & Demographic (B2C) Data
Data Sources
Review Platforms
AI/GenAI Type
No items found.
Geographic Coverage
Regional / Specific Country
Specialized Industries
No items found.
HQ Location
Latin America (LATAM)
Company Info
Reclame AQUI is Brazil's leading consumer complaint platform, acting as a crucial communication bridge between consumers and businesses. It provides companies with a comprehensive B2B solution for managing online reputation, responding to customer feedback, and gathering valuable insights for customer service and experience improvement. The platform enables businesses to monitor, engage with, and resolve consumer issues, impacting their public image and customer trust.