Vendor Details
Intelligent Call Recording, Voice Biometrics, and AI Analytics for Contact Centers and Regulated Industries.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
Cloud-based, API-driven
Data Coverage
Podcast & Audio Data
Data Sources
No items found.
AI/GenAI Type
Audio & Speech AI
Natural Language & Conversational AI
Predictive AI & Analytics
AI Agents & Automation
Geographic Coverage
Global / Worldwide
Specialized Industries
Financial Services & FinTech
Healthcare & Life Sciences
HQ Location
Europe
Company Info
Recordia, a solution by inConcert/Cloud Worldwide Services, provides a powerful and secure cloud-based platform for omnichannel interaction recording, voice biometrics, speech analytics, and intelligent virtual agents. It helps businesses, particularly contact centers and regulated industries like finance and healthcare, achieve compliance, prevent fraud, improve agent performance, and enhance customer experience through AI-powered insights and automated quality assurance.