Vendor Details
Revolutionizing Customer Insights with Conversational Analytics.
Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Text Analytics
3rd SubCat
Social Audio Intelligence
Tech Category
Speech Analytics platform, Conversational Analytics, Call Tracking Software, Automated Speech Recognition (ASR), Natural Language Processing (NLP), Machine Learning (ML), Text Analytics
Data Coverage
Podcast & Audio Data
Behavioral & Intent Data
Reviews & Ratings Data
Data Sources
Podcasts & Audio Content
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Audio & Speech AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Financial Services & FinTech
Education & Training
Healthcare & Life Sciences
Technology & Software
Manufacturing & Logistics
Media & Entertainment
Retail & E-commerce
Travel & Hospitality
HQ Location
Asia-Pacific (APAC)
Company Info
Sayint, a Tech Mahindra offering, is a conversational analytics solution that leverages cutting-edge AI, ML, and NLP to transform customer interaction data across various channels into meaningful insights. It empowers organizations to audit 100% of customer interactions, enhance customer experience through sentiment and intent analysis, monitor compliance with industry regulations, and improve agent performance by identifying training gaps.