Vendor Details
AI-powered customer experience analysis platform that delivers actionable insights to businesses.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
Hybrid AI, Machine Learning, Natural Language Processing (NLP)
Data Coverage
Reviews & Ratings Data
Social Media Data
Forum & Community Data
Data Sources
Review Platforms
X (Twitter)
LinkedIn
Forums & Community Boards
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Media & Entertainment
Sport
HQ Location
Europe
Company Info
SentiGeek provides an AI-powered platform specializing in deep linguistic analysis and sentiment analysis of customer feedback, reviews, and social media data. It offers actionable insights to brands, marketers, and customer service executives to understand public opinion, track brand perception, enhance customer experience, and drive ROI through features like real-time sentiment analysis, trend identification, competitor monitoring, and audience insights.