SentiGeek (Parent: Appen)

SentiGeek provides an automated hybrid AI-powered analytics platform for brands to analyze customer feedback from various touchpoints. It leverages proprietary NLP, machine learning, and deep learning to go beyond traditional sentiment analysis, identifying emotion dispositions, behavioral nuances, and actionable insights to improve products, services, and customer experiences. The platform offers deep multilevel language analysis, entity recognition, and supports data collection via API or scraping, available on cloud or on-premise.

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Vendor Details

Empowering brands to develop customer empathy and unlock true value from feedback through hybrid AI-powered analytics.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Review Analysis & Management
2nd SubCat
Text Analytics
3rd SubCat
Customer Experience Management (CXM)
Tech Category
Hybrid AI, NLP, Machine Learning, Deep Learning, proprietary linguistic methods.
Data Coverage
Reviews & Ratings Data
Forum & Community Data
Podcast & Audio Data
Data Sources
Review Platforms
Forums & Community Boards
First-Party Data Upload
Web Scraping / Crawling
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe

Company Info

SentiGeek provides an automated hybrid AI-powered analytics platform for brands to analyze customer feedback from various touchpoints. It leverages proprietary NLP, machine learning, and deep learning to go beyond traditional sentiment analysis, identifying emotion dispositions, behavioral nuances, and actionable insights to improve products, services, and customer experiences. The platform offers deep multilevel language analysis, entity recognition, and supports data collection via API or scraping, available on cloud or on-premise.