Sentione

SentiOne is an AI-powered B2B software vendor offering a comprehensive platform for social listening, online media monitoring, and customer service automation. It enables brands to monitor online discussions across 5+ million sources, including social media, forums, blogs, and news sites, to gain real-time insights into brand perception, sentiment, and emerging trends. The platform also features conversational AI (chatbots and voicebots) with Natural Language Understanding (NLU) to automate customer inquiries and streamline customer experience management across multiple channels.

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Vendor Details

AI-Powered Social Listening and Conversational AI Platform for Customer Service Automation.

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Pillar
Social Listening & Monitoring
Primary SITech Category
Social Listening
2nd SubCat
Review Analysis & Management
3rd SubCat
Text Analytics
Tech Category
AI, Natural Language Understanding (NLU), Proprietary Algorithms, Machine Learning
Data Coverage
Social Media Data
News & Editorial Media
Forum & Community Data
Reviews & Ratings Data
Data Sources
X (Twitter)
Instagram
Facebook
TikTok
YouTube
Reddit
VKontakte (VK)
Online News & Editorial Media
Blogs & Independent Publishing
Forums & Community Boards
Review Platforms
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe

Company Info

contact@sentione.com

SentiOne is an AI-powered B2B software vendor offering a comprehensive platform for social listening, online media monitoring, and customer service automation. It enables brands to monitor online discussions across 5+ million sources, including social media, forums, blogs, and news sites, to gain real-time insights into brand perception, sentiment, and emerging trends. The platform also features conversational AI (chatbots and voicebots) with Natural Language Understanding (NLU) to automate customer inquiries and streamline customer experience management across multiple channels.