Snapdesk

SnapDesk transforms hotel guest services by replacing outdated in-room phones with a modern, easy-to-use solution that leverages guests' personal smartphones. Guests use their own devices to communicate directly with hotel staff for requests like extra pillows or maintenance via SMS notifications. This aims to eliminate hold times, route requests efficiently, and enhance operational efficiency for hotel staff, resulting in happier guests and smoother operations.

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Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

Guest service platform for the hospitality industry. Say "Goodbye" to the In-Room Telephone.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Tech Category
Mobile-first, QR-code integration, SMS communication platform, Staff dashboard
Data Coverage
Behavioral & Intent Data
Data Sources
No items found.
AI/GenAI Type
No items found.
Geographic Coverage
No items found.
Specialized Industries
Travel & Hospitality
HQ Location

Company Info

info@getsnapdesk.com

SnapDesk transforms hotel guest services by replacing outdated in-room phones with a modern, easy-to-use solution that leverages guests' personal smartphones. Guests use their own devices to communicate directly with hotel staff for requests like extra pillows or maintenance via SMS notifications. This aims to eliminate hold times, route requests efficiently, and enhance operational efficiency for hotel staff, resulting in happier guests and smoother operations.