Social Displays by CTM

CTM (formerly CallTrackingMetrics) is a B2B software vendor that provides conversation analytics software. It unifies call, text, chat, and form interactions, attributing them to marketing campaigns, including social media, to empower sales and support teams. The platform offers AI-powered insights and integrates with leading advertising and CRM platforms to improve customer experience and demonstrate marketing ROI.

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Vendor Details

A global conversation analytics company helping businesses turn everyday conversations into growth.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Text Analytics
2nd SubCat
Customer Intelligence
3rd SubCat
Social CRM
Tech Category
Cloud-based SaaS, Conversation Analytics Platform, AI-powered
Data Coverage
Social Media Data
Forum & Community Data
Podcast & Audio Data
Business & Firmographic (B2B) Data
Data Sources
First-Party Data Upload
Search Data
Reddit
LinkedIn
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America

Company Info

info@ctm.com

CTM (formerly CallTrackingMetrics) is a B2B software vendor that provides conversation analytics software. It unifies call, text, chat, and form interactions, attributing them to marketing campaigns, including social media, to empower sales and support teams. The platform offers AI-powered insights and integrates with leading advertising and CRM platforms to improve customer experience and demonstrate marketing ROI.