Sogolytics

Sogolytics is an AI-powered experience management platform that offers comprehensive solutions for customer experience (CX) and employee experience (EX) through robust survey software. It enables organizations of all sizes to gather, analyze, and act upon feedback to drive informed decision-making. Key features include AI-assisted survey creation, advanced logic, real-time analytics, and automated text analysis using Natural Language Processing (NLP) to transform raw data into visually appealing and actionable reports. The platform integrates with existing business tools and prioritizes data security, adhering to industry standards like HIPAA and GDPR. Sogolytics serves a wide range of industries globally, helping businesses improve customer satisfaction, boost employee engagement, and measure the return on investment of CX initiatives.

Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

AI-powered experience management platform for CX and EX, delivering real-time insights from feedback.

Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Social Asking
Tech Category
SaaS, Cloud Computing
Data Coverage
Reviews & Ratings Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America

Company Info

Sogolytics is an AI-powered experience management platform that offers comprehensive solutions for customer experience (CX) and employee experience (EX) through robust survey software. It enables organizations of all sizes to gather, analyze, and act upon feedback to drive informed decision-making. Key features include AI-assisted survey creation, advanced logic, real-time analytics, and automated text analysis using Natural Language Processing (NLP) to transform raw data into visually appealing and actionable reports. The platform integrates with existing business tools and prioritizes data security, adhering to industry standards like HIPAA and GDPR. Sogolytics serves a wide range of industries globally, helping businesses improve customer satisfaction, boost employee engagement, and measure the return on investment of CX initiatives.