Vendor Details
The most complete customer and patient experience management platform on the market.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Review Analysis & Management
3rd SubCat
Text Analytics
Tech Category
Software Platform with APIs and SDKs
Data Coverage
Consumer & Demographic (B2C) Data
Healthcare & Medical Data
Social Media Data
Reviews & Ratings Data
Data Sources
Review Platforms
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Audio & Speech AI
Geographic Coverage
Latin America (LATAM)
Specialized Industries
Healthcare & Life Sciences
HQ Location
Latin America (LATAM)
Company Info
SoluCX offers a comprehensive platform for managing customer and patient experience, from collecting feedback across multiple channels to generating strategic insights and actionable plans. It leverages AI and machine learning to analyze data, measure satisfaction metrics like NPS, CSAT, and CES, and drive business growth through improved products and processes.