Soprano Design (Voice/Text CX)

Soprano Design is a global provider of mobile messaging technology and Communications Platform as a Service (CPaaS) for enterprise and government organizations. Established in 1994, their cloud-based platform, Soprano Connect, enables secure, scalable, and personalized communication across various channels including SMS, voice, email, WhatsApp, RCS, IP messaging, and conversational AI. The platform helps streamline communication processes, enhance customer engagement, and improve operational efficiencies in industries such as healthcare, retail, finance, and government. Soprano Design is SOC 2 and ISO 27001 compliant, serving customers in over 100 countries.

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Vendor Details

Secure Automated Messaging Platform, Built for Enterprise, delivering richer, smarter, and more trusted digital engagement across any channel.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Text Analytics
Tech Category
Communications Platform as a Service (CPaaS), Cloud-based platform, Low-code/No-code API integration
Data Coverage
Social Media Data
Data Sources
No items found.
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Healthcare & Life Sciences
Retail & E-commerce
Financial Services & FinTech
HQ Location
Asia-Pacific (APAC)

Company Info

marketing@sopranodesign.com

Soprano Design is a global provider of mobile messaging technology and Communications Platform as a Service (CPaaS) for enterprise and government organizations. Established in 1994, their cloud-based platform, Soprano Connect, enables secure, scalable, and personalized communication across various channels including SMS, voice, email, WhatsApp, RCS, IP messaging, and conversational AI. The platform helps streamline communication processes, enhance customer engagement, and improve operational efficiencies in industries such as healthcare, retail, finance, and government. Soprano Design is SOC 2 and ISO 27001 compliant, serving customers in over 100 countries.