Vendor Details
Omnichannel Conversational AI Platform for Customer Service Automation with Collaborative Agentic AI.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
Conversational AI Platform, Generative AI (GenAI), Large Language Model (LLM) based, Natural Language Processing (NLP), Machine Learning, Speech Recognition, Automatic Speech Recognition, Voice Biometrics, Retrieval-Augmented Generation (RAG), Low-code/No-code platform.
Data Coverage
Podcast & Audio Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Audio & Speech AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe
Company Info
Spitch.ai is a global provider of modular, LLM-based conversational AI solutions, established in 2014. The platform automates and enhances customer service across voice and text channels, primarily for contact centers. Key offerings include Virtual Assistant, Speech Analytics, Voice Biometrics, Knowledge Agent, Chat Platform, Agent Assist, Agent Training, and Quality Management. Spitch emphasizes a 'Collaborative Agentic AI' approach, combining human and AI capabilities with a focus on data security, ethical, and legal compliance.