Sprinklr

Sprinklr is an American software company that develops a software as a service (SaaS) customer experience management (CXM) platform. It unifies fragmented teams, tools, and data, helping large organizations manage customer interactions across 30+ digital channels, including social media, messaging, chat, and email, with advanced AI capabilities.

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Vendor Details

The definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Social Listening
Tech Category
SaaS Platform, AI-native platform, Unified-CXM Platform
Data Coverage
Social Media Data
Reviews & Ratings Data
News & Editorial Media
Forum & Community Data
Consumer & Demographic (B2C) Data
Behavioral & Intent Data
Alternative / Niche Data
Data Sources
X (Twitter)
Instagram
Facebook
TikTok
YouTube
LinkedIn
Reddit
Online News & Editorial Media
Forums & Community Boards
Review Platforms
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Computer Vision AI (Image & Video)
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Audio & Speech AI
MCP
Geographic Coverage
Global / Worldwide
Specialized Industries
Financial Services & FinTech
Retail & E-commerce
Technology & Software
Travel & Hospitality
HQ Location
North America

Company Info

info@sprinklr.com

Sprinklr is an American software company that develops a software as a service (SaaS) customer experience management (CXM) platform. It unifies fragmented teams, tools, and data, helping large organizations manage customer interactions across 30+ digital channels, including social media, messaging, chat, and email, with advanced AI capabilities.