Sprocket

Sprocket is a CX improvement platform offering Marketing Automation (MA), Customer Data Platform (CDP), and Business Intelligence (BI) functionalities. It optimizes website conversion rates by personalizing customer interactions through pop-up messages, banner content, and JavaScript widgets, leveraging user behavior data (page views, scrolls, clicks) and third-party data. The platform also provides AI-driven data analysis to identify customer pain points, understand customer psychology, and guide marketers in developing effective strategies and predicting future trends for enhanced customer experiences across web, app, email, and LINE channels.

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Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

An AI-powered CX improvement platform for optimizing conversion rates through personalized customer interactions.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Tech Category
Marketing Automation, Customer Data Platform, Business Intelligence, Web Personalization, AI, A/B Testing, Analytics
Data Coverage
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
E-commerce & Retail Data
Data Sources
Line
Online News & Editorial Media
First-Party Data Upload
Web Scraping / Crawling
AI/GenAI Type
AI Agents & Automation
Predictive AI & Analytics
Geographic Coverage
Asia-Pacific (APAC)
Specialized Industries
Retail & E-commerce
Travel & Hospitality
Financial Services & FinTech
Manufacturing & Logistics
Education & Training
HQ Location
Asia-Pacific (APAC)

Company Info

support@sprocket.bz

Sprocket is a CX improvement platform offering Marketing Automation (MA), Customer Data Platform (CDP), and Business Intelligence (BI) functionalities. It optimizes website conversion rates by personalizing customer interactions through pop-up messages, banner content, and JavaScript widgets, leveraging user behavior data (page views, scrolls, clicks) and third-party data. The platform also provides AI-driven data analysis to identify customer pain points, understand customer psychology, and guide marketers in developing effective strategies and predicting future trends for enhanced customer experiences across web, app, email, and LINE channels.