Stamplay (now part of Freshworks)

Freshworks Inc. is a cloud-based software-as-a-service (SaaS) company that provides AI-powered solutions for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. Its products, including Freshdesk, Freshservice, and Freshsales, aim to streamline customer and employee experiences with intuitive, enterprise-grade tools.

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Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

We make uncomplicated service software to deliver exceptional customer and employee experiences.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Customer Intelligence
Tech Category
Cloud-based SaaS
Data Coverage
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Social Media Data
Reviews & Ratings Data
Forum & Community Data
Data Sources
No items found.
AI/GenAI Type
Predictive AI & Analytics
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
Retail & E-commerce
HQ Location
North America

Company Info

sales@freshworks.com

Freshworks Inc. is a cloud-based software-as-a-service (SaaS) company that provides AI-powered solutions for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. Its products, including Freshdesk, Freshservice, and Freshsales, aim to streamline customer and employee experiences with intuitive, enterprise-grade tools.