Vendor Details
Live Chat & Multi-channel Customer Service Solution for Businesses
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Customer Intelligence
Tech Category
Web-based software, Mobile application.
Data Coverage
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Social Media Data
Reviews & Ratings Data
Data Sources
Facebook
Instagram
Review Platforms
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Asia-Pacific (APAC)
Company Info
Subiz is a customer communication platform that provides live chat and multi-channel customer service solutions. It helps businesses interact directly with website visitors and customers across various channels, including Facebook Messenger. Key features include real-time chat, chat history, automated replies, message templates, visitor banning, customer data synchronization, and reporting and analytics. The platform aims to improve customer satisfaction and boost sales by enabling efficient customer support and sales engagement.