Vendor Details
AI-Powered Customer Feedback and Experience Management Platform
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
AI, Machine Learning, Natural Language Processing
Data Coverage
Social Media Data
Reviews & Ratings Data
Alternative / Niche Data
Data Sources
Instagram
X (Twitter)
Facebook
LinkedIn
Review Platforms
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Asia-Pacific (APAC)
Company Info
SurveySensum is an AI-enabled customer experience management platform that helps businesses collect, analyze, and act on customer feedback across multiple channels. It offers a comprehensive suite of tools, including AI-powered survey builders, real-time dashboards, text and sentiment analytics, and conversation analysis, to provide actionable insights and drive business growth. The platform serves SMEs and enterprises globally, assisting various industries in enhancing customer satisfaction, loyalty, and retention.