Swell

Swell (swellcx.com) is a B2B software vendor offering a patient experience and reputation management platform specifically designed for multi-location healthcare organizations. It automates online review generation, facilitates patient and employee feedback collection through customizable surveys, and provides AI-powered insights to drive operational improvements and enhance online reputation. The platform also includes communication tools like text messaging and web chat for efficient client engagement.

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Vendor Details

AI-Powered Healthcare Reputation Management & Patient Experience Platform.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Review Analysis & Management
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
AI Search Optimisation (GEO/AEO)
Tech Category
SaaS
Data Coverage
Reviews & Ratings Data
Healthcare & Medical Data
Social Media Data
Forum & Community Data
Behavioral & Intent Data
Alternative / Niche Data
Data Sources
Instagram
Facebook
Review Platforms
Search Data
LinkedIn
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
North America
Specialized Industries
Healthcare & Life Sciences
HQ Location
North America

Company Info

info@swellcx.com

Swell (swellcx.com) is a B2B software vendor offering a patient experience and reputation management platform specifically designed for multi-location healthcare organizations. It automates online review generation, facilitates patient and employee feedback collection through customizable surveys, and provides AI-powered insights to drive operational improvements and enhance online reputation. The platform also includes communication tools like text messaging and web chat for efficient client engagement.