Vendor Details
Transforming customer experience and driving sales through AI-powered omnichannel conversations.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Customer Intelligence
Tech Category
Customer Contact Platform, Omnichannel Communication Platform, AI-powered platform
Data Coverage
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Social Media Data
Data Sources
Facebook
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Audio & Speech AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe
Company Info
Talkative is a customer contact platform offering an AI customer service solution for contact centers. It enables businesses to manage and automate customer interactions across various digital channels, including live chat, video chat, co-browsing, social media messaging (WhatsApp, Facebook Messenger, Apple Messages for Business, Google Business Messages), web calls, and voice AI. The platform provides AI-powered chatbots, agent assist tools, real-time analytics, and integrates seamlessly with CRM and contact center systems to enhance customer service, boost sales, and improve operational efficiency.