Tawk.to

Tawk.to is the world's most widely used free live chat software, enabling businesses to communicate with website visitors and customers in real-time. It provides a comprehensive customer messaging and support platform including live chat, a built-in ticketing system, and a knowledge base, with optional add-ons for AI, voice, and video functionality. The platform aims to offer core features for free while monetizing premium services.

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Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

Free live chat software to monitor and chat with website visitors, offering unlimited messaging, ticketing, and a knowledge base.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Customer Intelligence
Tech Category
Cloud-based SaaS, Mobile Apps (iOS, Android), API integrations
Data Coverage
Behavioral & Intent Data
Geospatial & Location Data
Consumer & Demographic (B2C) Data
Data Sources
No items found.
AI/GenAI Type
Natural Language & Conversational AI
Audio & Speech AI
Computer Vision AI (Image & Video)
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America

Company Info

support@tawk.to

Tawk.to is the world's most widely used free live chat software, enabling businesses to communicate with website visitors and customers in real-time. It provides a comprehensive customer messaging and support platform including live chat, a built-in ticketing system, and a knowledge base, with optional add-ons for AI, voice, and video functionality. The platform aims to offer core features for free while monetizing premium services.