Vendor Details
The open-source, no-code platform to build AI chatbots and connect live agents to automate conversations and boost customer support.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Text Analytics
3rd SubCat
Customer Experience Management (CXM)
Tech Category
Open-source, No-code, AI Agent Platform, Live Chat, Chatbot, RAG, Multi-tenant Architecture, SaaS, On-Premises, Docker, Kubernetes
Data Coverage
Social Media Data
Podcast & Audio Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Data Sources
Facebook
Podcasts & Audio Content
First-Party Data Upload
Online News & Editorial Media
Forums & Community Boards
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe
Company Info
Tiledesk is an AI Agent orchestration platform designed to help enterprises, SMEs, and growing teams automate customer support, sales engagement, and internal operations. It features a visual, drag-and-drop no-code builder for creating AI agents, a knowledge base with Retrieval Augmented Generation (RAG), and multi-channel support for web, mobile, WhatsApp, Facebook Messenger, SMS, and voice. The platform enables AI-to-human handover, real-time analytics, and can be deployed as SaaS or self-hosted, including on-premises with local Large Language Models (LLMs).