Toast (CXM Features)

Toast is a cloud-based, all-in-one digital technology platform designed for the restaurant community. It provides a comprehensive suite of software-as-a-service (SaaS) products and financial technology solutions, including point-of-sale, integrated payments, online ordering, delivery, marketing, loyalty, team management, and customer engagement tools. Toast helps restaurants streamline operations, increase revenue, and deliver amazing guest experiences by offering guest profiles, managing reservations, and providing AI-powered insights into customer behavior.

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Vendor Details

The all-in-one digital technology platform purpose-built for restaurants, enhancing customer experiences and driving growth.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Tech Category
Cloud-based Software-as-a-Service (SaaS) platform, integrated with Android-based hardware.
Data Coverage
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
E-commerce & Retail Data
Financial & Market Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Predictive AI & Analytics
Geographic Coverage
No items found.
Specialized Industries
Retail & E-commerce
Travel & Hospitality
HQ Location
North America

Company Info

Toast is a cloud-based, all-in-one digital technology platform designed for the restaurant community. It provides a comprehensive suite of software-as-a-service (SaaS) products and financial technology solutions, including point-of-sale, integrated payments, online ordering, delivery, marketing, loyalty, team management, and customer engagement tools. Toast helps restaurants streamline operations, increase revenue, and deliver amazing guest experiences by offering guest profiles, managing reservations, and providing AI-powered insights into customer behavior.