TrackSale

Track.co (formerly Tracksale) is a Brazilian customer experience management platform founded in 2012. It helps companies monitor and enhance customer journeys through surveys (including NPS, CSAT, CES), real-time feedback collection across various channels (email, SMS, WhatsApp, widget, QR code), AI-powered data analysis, and intelligent reports. The platform also focuses on "closing the loop" to resolve customer issues and foster loyalty.

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Vendor Details

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
Platform
Data Coverage
Reviews & Ratings Data
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Latin America (LATAM)
Specialized Industries
No items found.
HQ Location
Latin America (LATAM)

Company Info

sales@track.co

Track.co (formerly Tracksale) is a Brazilian customer experience management platform founded in 2012. It helps companies monitor and enhance customer journeys through surveys (including NPS, CSAT, CES), real-time feedback collection across various channels (email, SMS, WhatsApp, widget, QR code), AI-powered data analysis, and intelligent reports. The platform also focuses on "closing the loop" to resolve customer issues and foster loyalty.