Tracx

TRACX® (by Chase Interaction Ltd) is an experience marketing toolkit designed for local businesses, offering conversational forms, surveys, quizzes, and landing pages to capture leads and collect customer and employee feedback. It leverages an AI assistant to streamline content creation and transform responses into actionable insights, helping businesses optimize customer experience, drive loyalty, and enhance their online presence through features like reviews, testimonials, and integrated analytics. The platform is GDPR & CCPA-ready and provides solutions for marketing, customer experience, and employee experience.

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Vendor Details

Experience marketing toolkit empowering businesses with AI-powered feedback, forms, and customer engagement solutions.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Review Analysis & Management
3rd SubCat
Social Asking
Tech Category
SaaS
Data Coverage
Reviews & Ratings Data
Social Media Data
Forum & Community Data
Data Sources
Review Platforms
First-Party Data Upload
X (Twitter)
Instagram
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Healthcare & Life Sciences
Financial Services & FinTech
Retail & E-commerce
Marketing & Advertising
Education & Training
HQ Location
Europe

Company Info

info@tracx.com

TRACX® (by Chase Interaction Ltd) is an experience marketing toolkit designed for local businesses, offering conversational forms, surveys, quizzes, and landing pages to capture leads and collect customer and employee feedback. It leverages an AI assistant to streamline content creation and transform responses into actionable insights, helping businesses optimize customer experience, drive loyalty, and enhance their online presence through features like reviews, testimonials, and integrated analytics. The platform is GDPR & CCPA-ready and provides solutions for marketing, customer experience, and employee experience.