Kofax

Kofax, now rebranded as Tungsten Automation, provides an intelligent automation software platform and solutions designed to digitally transform information-intensive business processes. The company combines cognitive capture, robotic process automation (RPA), process orchestration, analytics, and mobile capabilities to help organizations reduce manual work and errors, minimize costs, and improve customer engagement, while also mitigating compliance risk. Their offerings leverage artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) to extract valuable insights from both structured and unstructured data, encompassing documents, emails, and social media communications, thereby enhancing productivity and customer experience.

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Vendor Details

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Text Analytics
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Customer Intelligence
Tech Category
Intelligent Automation Platform, Low-code, AI-powered
Data Coverage
Social Media Data
Business & Firmographic (B2B) Data
Alternative / Niche Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America

Company Info

Kofax, now rebranded as Tungsten Automation, provides an intelligent automation software platform and solutions designed to digitally transform information-intensive business processes. The company combines cognitive capture, robotic process automation (RPA), process orchestration, analytics, and mobile capabilities to help organizations reduce manual work and errors, minimize costs, and improve customer engagement, while also mitigating compliance risk. Their offerings leverage artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) to extract valuable insights from both structured and unstructured data, encompassing documents, emails, and social media communications, thereby enhancing productivity and customer experience.