UJET

UJET is a leading provider of AI-powered cloud contact center solutions, designed to modernize customer experience through seamless, personalized interactions across digital and voice channels. It offers a unified CCaaS and workforce management platform built on Google Cloud's Conversational AI, enabling enterprises, BPOs, and support teams to automate workflows, empower agents with real-time insights, and deliver secure, contextual, and proactive customer engagement. The platform integrates with CRM systems and provides conversational analytics for actionable data insights.

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Vendor Details

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
Cloud-native, Mobile-first, CCaaS
Data Coverage
Business & Firmographic (B2B) Data
Reviews & Ratings Data
Forum & Community Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
AI Agents & Automation
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Audio & Speech AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Financial Services & FinTech
Retail & E-commerce
Technology & Software
HQ Location
North America

Company Info

hello@ujet.cx

UJET is a leading provider of AI-powered cloud contact center solutions, designed to modernize customer experience through seamless, personalized interactions across digital and voice channels. It offers a unified CCaaS and workforce management platform built on Google Cloud's Conversational AI, enabling enterprises, BPOs, and support teams to automate workflows, empower agents with real-time insights, and deliver secure, contextual, and proactive customer engagement. The platform integrates with CRM systems and provides conversational analytics for actionable data insights.