UserGuiding

UserGuiding is a no-code product adoption and user engagement platform designed to help businesses improve user onboarding, feature adoption, and self-serve support. It allows product teams to create interactive in-app guides, product tours, checklists, hotspots, and surveys. The platform also includes a knowledge base, product updates pages, and an AI Assistant to provide in-app self-service help and gather valuable user feedback. UserGuiding supports user segmentation and analytics to track engagement and inform product strategy.

Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

UserGuiding is an all-in-one, no-code platform empowering product teams to boost user activation and drive revenue growth through superior self-service experiences.

Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
SaaS, No-code platform, Chrome Extension-based authoring
Data Coverage
Behavioral & Intent Data
Reviews & Ratings Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
HQ Location
Europe

Company Info

UserGuiding is a no-code product adoption and user engagement platform designed to help businesses improve user onboarding, feature adoption, and self-serve support. It allows product teams to create interactive in-app guides, product tours, checklists, hotspots, and surveys. The platform also includes a knowledge base, product updates pages, and an AI Assistant to provide in-app self-service help and gather valuable user feedback. UserGuiding supports user segmentation and analytics to track engagement and inform product strategy.