UserVoice

UserVoice is a product feedback and intelligence platform designed to help companies collect, organize, analyze, and prioritize customer feedback to make data-driven product decisions. It provides tools for customer feedback collection (via customizable web portals and in-app widgets), product discovery, and strategy formulation, engaging customers and internal teams. The platform utilizes analytics and AI, including features for identifying themes and trends in feedback, to surface key insights and facilitate closing the feedback loop with users.

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Vendor Details

UserVoice is a customer intelligence platform that turns product feedback into actionable insights. A single platform to effortlessly collect, analyze and close the loop on product feedback with customer bases and internal teams of any size.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Review Analysis & Management
3rd SubCat
Text Analytics
Tech Category
SaaS
Data Coverage
Reviews & Ratings Data
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Financial & Market Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America

Company Info

UserVoice is a product feedback and intelligence platform designed to help companies collect, organize, analyze, and prioritize customer feedback to make data-driven product decisions. It provides tools for customer feedback collection (via customizable web portals and in-app widgets), product discovery, and strategy formulation, engaging customers and internal teams. The platform utilizes analytics and AI, including features for identifying themes and trends in feedback, to surface key insights and facilitate closing the feedback loop with users.