Voiceworks

Voiceworks is a UK-based provider of unified communications (UCaaS), hosted VoIP, fixed-mobile convergence (FMC), mobile services, connectivity, and AI-powered cloud contact centre solutions for channel partners. It is part of the Enreach Group, a European leader in business communications technology. Voiceworks offers a full-stack, own-IP, AI-powered cloud communications platform built for the UK voice market, including features like AI-based chat and voice bots, real-time call transcription, and automated call summaries.

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Vendor Details

Powering future ready comms, for future ready partners. Intelligent Business Conversations.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Tech Category
Cloud-native, UCaaS, VoIP, FMC, AI-powered platform, own-IP
Data Coverage
Business & Firmographic (B2B) Data
Behavioral & Intent Data
Data Sources
No items found.
AI/GenAI Type
Natural Language & Conversational AI
AI Agents & Automation
Audio & Speech AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe

Company Info

Voiceworks is a UK-based provider of unified communications (UCaaS), hosted VoIP, fixed-mobile convergence (FMC), mobile services, connectivity, and AI-powered cloud contact centre solutions for channel partners. It is part of the Enreach Group, a European leader in business communications technology. Voiceworks offers a full-stack, own-IP, AI-powered cloud communications platform built for the UK voice market, including features like AI-based chat and voice bots, real-time call transcription, and automated call summaries.