Voyado

Voyado is a data-driven SaaS platform offering a comprehensive Customer Experience (CX) cloud for retail and e-commerce companies. It provides marketing automation, CRM, loyalty programs, and a product discovery engine to personalize communication and customer experiences. Leveraging advanced AI, Voyado helps brands understand and anticipate customer needs, deliver hyper-relevant shopping experiences, and optimize customer lifetime value across multiple channels, including email, SMS, and on-site interactions.

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Vendor Details

The leading Customer Experience Platform for e-commerce and retail. Create seamless experiences and grow your customer lifetime value.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Social Marketing Management
Tech Category
SaaS
Data Coverage
E-commerce & Retail Data
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Social Media Data
Data Sources
First-Party Data Upload
Web Scraping / Crawling
Facebook
Instagram
TikTok
AI/GenAI Type
AI Agents & Automation
Predictive AI & Analytics
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
HQ Location
Europe

Company Info

Voyado is a data-driven SaaS platform offering a comprehensive Customer Experience (CX) cloud for retail and e-commerce companies. It provides marketing automation, CRM, loyalty programs, and a product discovery engine to personalize communication and customer experiences. Leveraging advanced AI, Voyado helps brands understand and anticipate customer needs, deliver hyper-relevant shopping experiences, and optimize customer lifetime value across multiple channels, including email, SMS, and on-site interactions.