WATI

WATI is an AI-powered customer engagement platform built on the WhatsApp Business API, designed to help businesses automate and streamline communication with their customers across sales, marketing, and support functions. It offers a unified inbox, no-code automation, and intelligent AI features to manage conversations on WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and web chat. Trusted by over 16,000 businesses in 190+ countries, WATI aims to accelerate pipeline, increase conversions, and shorten sales cycles through conversational growth.

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Vendor Details

The #1 AI-powered customer engagement platform turning WhatsApp, Instagram & Messenger into revenue.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Social Automation
Tech Category
AI, Chatbots, Automation, APIs, CRM
Data Coverage
Social Media Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Data Sources
Instagram
Facebook
TikTok
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Asia-Pacific (APAC)

Company Info

support@wati.io

WATI is an AI-powered customer engagement platform built on the WhatsApp Business API, designed to help businesses automate and streamline communication with their customers across sales, marketing, and support functions. It offers a unified inbox, no-code automation, and intelligent AI features to manage conversations on WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and web chat. Trusted by over 16,000 businesses in 190+ countries, WATI aims to accelerate pipeline, increase conversions, and shorten sales cycles through conversational growth.