Vendor Details
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Pillar
Social Listening & Monitoring
Primary SITech Category
Review Analysis & Management
2nd SubCat
Search Intelligence & SEO
3rd SubCat
Customer Experience Management (CXM)
Tech Category
Proprietary software, cloud-based platform, mobile app, web application.
Data Coverage
Reviews & Ratings Data
Search Data
Social Media Data
Data Sources
Review Platforms
Facebook
AI/GenAI Type
No items found.
Geographic Coverage
North America
Specialized Industries
No items found.
HQ Location
North America
Company Info
WebPunch is an online reputation management solution that leverages proprietary software and a team of experts to help businesses, particularly multi-unit locations and franchises, monitor, collect, manage, and respond to customer reviews across various online platforms, thereby enhancing their digital presence and driving growth. Their platform offers features like customer feedback tools, review monitoring, response management, business listing optimization, and NPS surveys, aiming to improve customer experience and local SEO.